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Privacy Policy

This privacy policy will explain how Balancing Akt uses the personal data we collect from you when you use our website.

 

What data do we collect?

Balancing Akt collects the following data:

Personal identification information (Name, email address etc.)

Payment details 

Details about personal health such as injuries, pregnancies etc. for your own safety and consent to the yoga waiver

Personal details discussed in coaching sessions as outlined in the coaching agreement. 

 

How do we collect your data?

You directly provide Balancing Akt with the data we collect. We collect data and process data when you:

Register online

Pay for services online

Voluntarily complete a survey or provide feedback via email, Instagram or Facebook

Use or view our website via your browser’s cookies

Follow its Instagram or Facebook profiles

Email us with personal health details

Have a coaching session

 

How will we use your data?

Balancing Akt collects your data so that we can:

Keep you updated on yoga classes and other services we think you may like

Email you proprietary content

Keep you safe during classes

Help you progress on your coaching journey

 

Balancing Akt will not share your data with 3rd parties.

 

How do we store your data?

Balancing Akt securely stores your personal contact data in a secure audience database. Balancing Akt will keep your name and email address until you request to unsubscribe from our database. 

Notes taken during coaching conversations and any documents related to your coaching journey are safely stored on password protected databases.

 

Marketing

Balancing Akt would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Balancing Akt from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

 

What are your data protection rights?

Balancing Akt would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request copies of your personal data from Balancing Akt.

The right to rectification – You have the right to request that Balancing Akt correct any information you believe is inaccurate. You also have the right to request Balancing Akt to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Balancing Akt erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Balancing Akt restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Balancing Akt’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Balancing Akt transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@balancingakt.com

 

Changes to our privacy policy

Balancing Akt keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 2 October 2021.

 

How to contact us

If you have any questions about Balancing Akt’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@balancingakt.com

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Balancing Akt has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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